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Technical CRM Supporter

Location: 

Amsterdam, NL, 1012 XV

Would you like the opportunity to grow your career in the technical field of CRM?
Do you get excited by the thought of working on integrations of the newest systems to improve customer experiences? Do you have knowledge of the endless possibilities of HTML & CSS, JavaScript and AMPscript? Are you motivated by creating personalised customer experiences? We are currently looking for a mid-level Technical CRM Supporter to join our team!

 

Team And Role:
As a Technical CRM Supporter in our team, you will roll-out and build email solutions, journeys, and campaigns for our 13 fashion brands. You will be putting your coding skills in use by dynamic content, creating data extensions and testing, developing innovative templates. You will seek out scalable setups, identify new technical solutions and ensure that our data and tools are matching our expanding CRM needs.

You will be pivotal to the success of our central CRM team - a cross-functional team with creative, analytical & technical roles. The team is led by the CRM Manager, who expects you to take ownership, challenges you and cares about your personal growth. Besides collaborating with your CRM colleagues in our central e-commerce office located in Amsterdam, you will work closely with the email specialists located at our brand offices in Denmark.

 

Responsibilities:

  • Utilize Salesforce Marketing Cloud to roll-out campaigns, journeys, and personalisation initiatives
  • Provide technical support on the integration of new systems (e.g., the implementation of our new Customer Data Platform (CDP)). Facilitate the integration from a CRM perspective and ensure correct data integration between the platform and current systems.
  • Execute (automated) email marketing initiatives to include dynamic content and segmentation
  • Build data extensions and automations
  • Design and update responsive email templates and modules, utilizing HTML/CSS/ AMPscript code language to drive relevant content dependent on device

 

Requirements:

  • 2-3+ years’ experience in the field of technical marketing, preferable with focus on CRM
  • You have a working knowledge of HTML, CSS, SQL, JavaScript and AMPscript
  • Hands-on experience with email automation platforms, preferably Salesforce Marketing Cloud
  • Pro-active and “can-do” mindset
  • Strong communicator, both in written and spoken in English

 

 

About Us:
BESTSELLER is one of Europe’s largest fashion companies with a wide variety of brands, including VERO MODA, ONLY, SELECTED and JACK & JONES. From Amsterdam, we support all BESTSELLER brands in growing and optimizing their E-commerce activities. You will be part of an open, dynamic and international environment, where every day brings new and interesting challenges.
Our E-Commerce team of 175+ colleagues from over 40 countries work to create exciting fashion experiences – whenever, wherever. We have high standards and expectations for our team and are always looking for passionate and business-oriented people. We are very proud of our culture and international environment where we care for each other, while always pushing to grow and get better at what we do.

 

WHAT COULD YOU EXPECT FROM US?:

  • We are a family-oriented company that takes care of their employees offering different benefits such as:50% discount on all the BESTSELLER
  • Relocation assistance for internationals
  • Gym memberships discounts
  • Flexible working times
  • Catered breakfast and lunch in the office
  • A workplace run on trust with a positive, inspiring working atmosphere
  • A culture of trust, autonomy, and continuous feedback that contributes to making a positive impact
  • Extensive onboarding
  • Plenty of opportunities for professional and personal development.

 

 

APPLY NOW!:
We look forward to hearing from you! Please apply directly using the apply button below or via our website. In case you have any further questions about the role, you are welcome to contact Beatriz Barrera at beatriz.barrera@bestseller.com

Apply now

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