Position: Specialist
Reports to: Team Leader
Schedule: 7:00 am to 3:30 pm 

Are you passionate about customer satisfaction and operations? We need you as a Specialist in our Distribution Center. Do you think you could be the perfect fit? 

We are a great team working in the distribution sector, specializing in men's clothing (JACK & JONES). Our mission is to ensure efficient management of logistics operations while ensuring customer satisfaction. 

What we offer.

• From day one, you'll have group insurance covering vision, dental care, and life insurance. 
• You accrue vacation time throughout the year. 
• You have a fixed 40-hour workweek schedule, Monday to Friday. 
• There are professional development opportunities and growth within the company. 
• Enjoy a 50% discount on JACK & JONES products. 
• Provided with a uniform and safety boots to keep you clean and safe. 
• Unlimited coffee and snacks!

What you’ll do.

As a Specialist, your main goal is to ensure the smooth daily operations. Your key responsibilities include: 

• Preparing shipments and shipping documents each day
• Tracking and sharing shipment status with customers
• Maintaining great relationships with carriers and internal teams
• Ensuring customers receive their orders on time
• Sending shipping confirmations to customers
• Billing customers according to their billing preferences
• Training and developing new employees
• Solving problems and conducting follow-ups/investigations

What We're Looking For.

• Proven experience in team management within distribution or logistics. 
• Ability to handle stress and solve challenges proactively. 
• Excellent communication, leadership, and adaptability to change. 
• Able to communicate in both English & French as you’ll be working with customer from the United States & Canada.

If you also have supervisory experience, are employee-focused, strive to perform at your best, and are known for your high energy, we want to see your resume!

BESTSELLER is an international fashion company with brands such as JACK and JONES, VERO MODA, ONLY and JACK & JONES. BESTSELLER operates both its own chains / stores as well as we have a large number of retailers on the market. As an employee of BESTSELLER, you become part of our family. We offer a developing and exciting workplace with a high pace where we all work together towards common goals. Our philosophy and our values ​​are important to us, we work hard and strive to be the best but always in a humble way. BESTSELLER Canada began in 2004 and currently works with eight of our brands. JACK & JONES is our sole retail presence in Canada, while VERO MODA, ONLY, ONLY & SONS, SELECTED FEMME/HOMME, PRODUKT, NOISY MAY and JACQUELINE DE YOUNG are part of our wholesale distribution. Our office in Montreal is the centre of BESTSELLER’s North American operations and the workplace of almost 100 of our colleagues. Overall, BESTSELLER Canada has approximately 600 colleagues, including our distribution centre and almost 50 JACK & JONES stores.