Position: Office Assistant
Reports to: Corporate & Workplace Experience Manager
Location: Montreal, QC
Schedule: 8h00 – 16h30

Are you organized, detail-oriented, and passionate about delivering exceptional customer service? BESTSELLER CANADA’s head office is looking for a proactive and versatile individual to join the team as Office Assistant.

YOUR ROLE

As the Office Assistant, you will play a key role in providing a warm and professional welcome to visitors while handling essential administrative responsibilities. You’ll maintain an impeccable organization and support internal teams in their daily operations.

YOUR RESPONSABILITIES

Reception and Greeting

• Welcome visitors, partners, and clients with professionalism to create an outstanding first impression.
• Manage incoming calls and emails, routing them to the right people.
• Maintain a clean, organized, and welcoming reception area and common spaces.
• Restock coffee stations and ensure coffee machines are cleaned regularly.
• Sort, distribute, and manage mail and deliveries for the appropriate teams.
• Coordinate travel bookings for customers.

Administrative Management

• Monitor office supply inventory and place orders as needed (e.g., paper, cartridges, snacks).
• Prepare and send administrative documents, including contracts, invoices, purchase orders, and internal communications.
• Coordinate meeting room bookings and ensure all equipment is functioning properly.
• Draft and schedule internal communications for employees.

Team Support

• Assist in setting up workstations for new employees, including keys, equipment, and system access.
• Collaborate with teams to organize internal events, such as training sessions, team lunches, birthdays, fashion fairs, and volunteering activities.
• Process sample payments for employees accurately and efficiently.
• Provide administrative support to different departments as needed.

Organization and Continuous Improvement

• Identify opportunities to improve and streamline administrative processes, proposing effective solutions.
• Maintain a fully functional, organized, and welcoming office that reflects corporate standards.
• Support special projects and provide assistance to the management team or other departments as needed.

YOUR PROFILE

• Experience: Previous experience in an administrative or office support role is an asset.
• Organized and detail-oriented: You excel at juggling multiple tasks simultaneously.
• Customer-focused: You have a knack for creating a professional and welcoming atmosphere.
• Proactive and resourceful: You anticipate needs and solve problems quickly.
• Technical Skills: Comfortable with Microsoft Office and open to learning new tools.
• Strong communicator: You are clear and professional, both written and verbal.
• Bonus: You know your way around design programs such as Photoshop, InDesign, Canva and more
  
  

WHY YOU’LL LOVE WORKING HERE 

At BESTSELLER, we care deeply about fostering a workplace where employees feel valued and supported. Here’s what we offer:

• Comprehensive insurance from day one, a voluntary savings plan, and a laptop.
• 3 weeks of vacation, 5 "recharge" days, and 11 public holidays to rest and recharge.
• Half-days off on Fridays until the end of the year for the perfect work-life balance.
• A paid lunch every Wednesday to relieve you from meal prep stress the night before!
• Access to a free virtual health platform 24/7 for instant consultations with health professionals! #WellbeingFirst
• 50% discount in our stores to treat yourself to your favorite fashion items.
• A brand-new office in Villeray: a modern space with unlimited snacks and coffee to keep your energy high.

We can’t wait to meet you!

We review applications on an ongoing basis and reserve the right to take down the advertisement, when our candidate is found. We are committed to diversity and provide equal opportunities for everyone, regardless of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity.

BESTSELLER is an international fashion company with brands such as JACK and JONES, VERO MODA, ONLY and JACK & JONES. BESTSELLER operates both its own chains / stores as well as we have a large number of retailers on the market. As an employee of BESTSELLER, you become part of our family. We offer a developing and exciting workplace with a high pace where we all work together towards common goals. Our philosophy and our values ​​are important to us, we work hard and strive to be the best but always in a humble way. BESTSELLER Canada began in 2004 and currently works with eight of our brands. JACK & JONES is our sole retail presence in Canada, while VERO MODA, ONLY, ONLY & SONS, SELECTED FEMME/HOMME, PRODUKT, NOISY MAY and JACQUELINE DE YOUNG are part of our wholesale distribution. Our office in Montreal is the centre of BESTSELLER’s North American operations and the workplace of almost 100 of our colleagues. Overall, BESTSELLER Canada has approximately 600 colleagues, including our distribution centre and almost 50 JACK & JONES stores.