The Brand - VILA

The design philosophy of VILA is based on three principles; FEMININE, SENSUAL, SIMPLE. Every single style that leaves our hands is made with a passion to create something to be proud of, and to enable someone to be proud to wear it. We strive for high quality in everything we do, through working with the best possible materials and carefully selecting every bit and piece of each design.

Role: Retail Store Manager
Key Responsibilities

• Oversee the day-to-day operations of the store, ensuring smooth and efficient performance
• Drive sales performance by achieving and exceeding agreed sales and KPI targets
• Lead, motivate, and inspire the team to deliver strong commercial results
• Deliver an exceptional customer experience at all times
• Manage, coach, and develop the team to maximise individual and store performance
• Ensure effective stock control and inventory management
• Support and execute in-store marketing, promotions, and overall store development
• Foster a positive and inclusive environment for customers, colleagues, and suppliers
• Maintain high standards of visual merchandising and housekeeping
• Ensure full compliance with company policies and all legal requirements relating to health, safety, hygiene, and security
• Demonstrate flexibility to work across weekdays, evenings, and weekends as required

The Ideal Candidate Will Have

• Proven retail management experience (fashion retail experience is desirable)
• Strong organisational skills with the ability to set clear priorities and goals
• Excellent communication skills, with the ability to lead by example
• Strong numerical and analytical ability with a commercial mindset
• Demonstrated leadership and people management capability
• Basic digital and AI literacy, with the ability to use technology to support store operations, reporting, and team efficiency
• Flexibility to work across weekdays and weekends

Your Benefits

• Competitive salary and remuneration package
• Performance-related bonus scheme
• Company in-store incentives
• Generous staff discount across all stores
• Early access to exclusive and new product launches
• Structured training and career development opportunities
• Employee wellness programme
• Pension scheme (following 3 months’ service)
• Holiday Purchase Scheme – offering additional flexibility to purchase extra annual leave

ABOUT VILA
The design philosophy of VILA is based on a feminine approach to fashion, uniting femininity and trend insights. VILA’s signature style is discovered in the mix of prints, delicate cuts and fine details. VILA was established in 1994 as part of BESTSELLER, a 100% family- owned company founded in 1975.Today, VILA is sold through 100+ chain stores all over Europe and 2000 multi-brand stores. VILA also covers vila.com and shop-in-shop. For more information, please visit www.vila.com or www.bestseller.com.